I am Claire Rey

Name: Claire Rey

Profile: Property Manager

Email: clairerey06@gmail.com

Phone: 09052668093

Skills
Airbnb Specialist 100%
Price-Lab 100%
Zoho, Five9 100%
Google Docs and Sheet 90%

About me

I'm Claire Rey, a versatile and results-driven professional with a strong background in property management, customer service, and technical support. With extensive experience in vacation rentals, hospitality, and IT services, I bring a unique blend of industry knowledge, technical expertise, and people-first communication skills to every role I take on.

My core strengths lie in tenant relations, conflict resolution, sales development, and virtual assistance—supported by hands-on proficiency in CRM platforms like Zoho and Five9, and creative tools such as Canva and Adobe Photoshop. I’ve provided service through a variety of platforms including Airbnb, Amazon Ring, Apple, Xbox, and CenturyLink, allowing me to navigate both customer-facing and back-end systems with ease.

Fluent in English, Filipino (Tagalog), and Bisaya (Cebuano), I also offer translation and transcription support, enhancing communication across diverse audiences. Whether leading a team, solving complex issues, or managing client relations, I bring empathy, adaptability, and a commitment to delivering results.

Resume

Your Go-To Expert in Property Management, Customer Support & Virtual Assistance | Driving Satisfaction, One Solution at a Time

Sumary

Claire Rey

Experienced customer service and technical support professional with a strong background in handling diverse accounts, from tech support to hospitality and healthcare. With a keen eye for detail, excellent communication skills, and a passion for organization, I am seeking a Property Management role where I can apply my expertise in tenant relations, property maintenance, and compliance to ensure smooth operations and maximize returns for property owners. Additionally, I am open to Virtual Assistant opportunities where I can utilize my experience in administrative support, problem-solving, and customer care to help businesses stay organized and efficient.

Education

BA Associate Hotel & Restaurant Management

2017 - 2021

UNIVERSITY OF CEBU BANILAD

Professional Experience

Sales Development Representative

2024 - Present

ALLIED Marketing

R2 Support Ambassador

2021 - 2024

TDCX PH INC., 10F, HM Tower, W Geonzon St, Cebu City, 6000 Cebu

  • Apple
  • Airbnb

Technical Support Representative

2020 - 2021

Concentrix SREV Philippines, Inc. J Center Bldg, A.S Fortuna St, Mandaue City, 6014 Cebu

  • Microsoft Surface
  • XBox

Customer Service Representative

2019 - 2020

Teleperformance Philippines Insular Life Building, P Sanchez St, Cebu City, 6000 Cebu

  • Amazon Ring

Customer Service Representative

2018- 2019

EXL Service Philippines, Inc. Insular Life Building, P Sanchez St, Cebu City, 6000 Cebu

  • PayFlex Healthcare

Customer Service / Technical Support Representative

201 7 - 2018

FOUNDEVER F. Cabahug St, Cebu City, 6000 Cebu

  • CenturyLink
  • Pearson Education
  • JustEat

Services

Your Virtual Partner for Growth!

Airbnb Account Specialist

Optimize and manage Airbnb listings for maximum bookings. Create and update property listings, manage guest communications, coordinate bookings and calendar availability, and promptly resolve listing issues to ensure your property stays visible and attractive to potential guests. Provide smooth support for hosts and guests alike to maximize rental income.

CRM Data Entry & Lead Management

Streamline your client’s customer relationship workflows. Handle CRM updates, lead tracking, and client follow-ups using tools like HubSpot, Salesforce, or Zoho CRM. Support the sales process through accurate and timely CRM data management.

Problem-Solving & Tech Adaptation Support

Support businesses with adaptable, tech-savvy solutions. Troubleshoot software issues, learn and apply new tools quickly, and provide smart solutions to unexpected problems using your adaptability and critical thinking skills.

Customer Support Services

Deliver exceptional customer service across platforms. Manage support tickets, live chats, and emails using Zendesk or Freshdesk. Resolve customer issues professionally and maintain high service standards.

Administrative & Virtual Assistance

Tackle daily admin tasks to boost business productivity. Offer document creation, transcription, spreadsheet management, and general data entry using tools like MS Word, Google Docs, Excel, and Google Sheets.

Email & Calendar Management

Keep your client’s inbox and schedule organized. Use Gmail, Outlook, and Calendly to manage emails, organize calendars, set appointments, and reduce back-and-forth communication for efficient scheduling.

232

Clients

521

Projects

1453

Hours Of Support

32

Awards

Portfolio

Where Efficiency Meets Excellence

  • All
  • Airbnb
  • CRM

Tools

Tools

Airbnb

Airbnb

Airbnb

Tools

Airbnb

Airbnb

Product 3

Tools

Airbnb

Airbnb

Saul Goodman

Ceo & Founder

Minimal instructions but she has given more than what i need.

Sara Wilsson

Designer

Can work on her own, no need supervision

Jena Karlis

Store Owner

Solve problems on her own.

Matt Brandon

Freelancer

Awesome! Quick turnover for different tasks.

John Larson

Entrepreneur

Great and Skilled

Contact

Let's connect!

Address

Apas Lahug Cebu City, 6000

Call Me

+63-920-376-7044

Email Us

clairerey06@gmail.com

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